Katie is the consummate professional. We were not first time buyers and we were pretty sure what we were looking for but her advice and help were still invaluable throughout the buying process. She handled every step, including some really thorny complications that came up, very capably and was always responsive and reassuring. She would give us all the information we needed, give us her best advice with our priorities in mind so that we could make a good decision, then make it happen for us. Her knowledge, experience, and great communication made what could have been an ordeal into a done deal, and we wouldn't hesitate to call her next time we are thinking of entering the market.